Policies
At Casona 1530 Hotel Boutique, we strive to offer a comfortable and hassle-free experience from your arrival to your departure. To ensure the best service, please review our reservation, cancellation, and stay policies.
RESERVATION POLICIES
Check-in / Check-out:
Check-in: 3:00 PM Check-out: 12:00 PM.
Early Check-in / Late Check-out:
Early check-in: 30% of the night's rate will be charged (subject to availability). Late check-out: From 1:00 PM to 3:00 PM, the rate will be 30% of the night's rate; after 3:00 PM, the rate will be 100% of the night's rate.
Room Policy:
We do not have smoking rooms. If smoke is detected or the room smells of cigarettes, a $1,000 (plus tax) deep cleaning fee will be charged.
Pet Policy:
Pets of any kind are not allowed on our premises.
CANCELLATION POLICIES
1. Guaranteed reservations:
All reservations must have a deposit equivalent to 50% of the total stay to be considered confirmed and guaranteed.
2. Cancellations in advance:
Cancellations made more than 7 days prior to arrival will incur a 20% penalty on the total reservation amount.
3. Late cancellations or no-shows:
If you cancel within 7 days of your arrival date, or if you are a no-show, the deposit will not be refundable.
4. Reservation modifications:
Changes to the date or adjustments to your stay are subject to availability and must be requested at least 7 days in advance.
 
 